At Park Place Dental, we are proud of the long term relationship we share with out patients. Over the fifteen years that we have served dental patients in Cardiff, we have received a lot of warmth and loving messages.
We have developed many wonderful relationships with our patients over the years and warmly welcome new patients into our practice with the hope of also developing a long standing realtionship with them. Many of our patients remain with our practice when they have moved to other areas of the country or even abroad, arranging their visits to us on trips back home!
Have a look at what our patients say about Mark and his dedicated team! Please note these testimonials were recorded before we moved to our new location in Park Place.
‘I have been coming to Park Place Dental for years and am always impressed by all the staff and the professional treatment received. When Emma suggested a ‘deep clean’ I was not sure, two 1 hour appointments did not excite me at all!!! However, she explained that my gums would benefit and preserve my smile for years to come!!!! It was well worth it. The appointments flew by, there was no pain and we had a good laugh too. My gum health scores have improved significantly and my mouth feels cleaner and healthier. Thank you Emma for a gentle, professional treatment. I would recommend it to others. ‘
H. Woodward
“As I entered the building on my first visit I was so nervous but as my dreaded consultation came to an end I knew I would go back! From the receptionist Val to the girls I call dentists angels – Natasha, Lara and Emma Jayne and of course Aaron that was entrusted to my care they all welcomed me. I felt and saw a happy family practice that listen, communicate and take on board any fears I had. For sure anyone in fear of a dentist I would recommend your practice. Sadly, it’s taken me years to realise I didn’t have to loose what’s precious to me. Just find a dentist as I have that don’t judge. For the treatment and great care and respect you have given me – I thank you.
G.Carter
“It’s well worth travelling from London, where I live, to visit the dentist here.”
H. Thomas, London.
“Dear Mr Hill,
Let me take this opportunity to say a very sincere thank you for the fantastic work you did on my teeth and giving me a smile I can finally be proud of. For the past 16 years following the loss of my two teeth I have been extremely conscious of the gaps…..I have had many pictures taken over the years and quickly learned how to hide the imperfections. I simply never showed my teeth… and it hit me how much of an impact my teeth had on my confidence.
I have always been petrified of needles.. you made me feel so comfortable from the moment I walked in. I felt that you genuinely were concerned and reassured me continuously.
As for my teeth, what can I say, I am over the moon about them. They are fantastic and I can’t stop smiling these days. I am finally able to hold my head up high and smile with confidence. So many people have commented how beautiful my teeth are and it’s all down to you. Words cannot express how wonderful I feel.”
– Mrs S. Williams, Cardiff.
Amazing dentist!!
I was recommended Mark by a oral surgeon following a fall in which I snapped my front tooth and cut my lip open. Being 27 years old I was extremely scared that I was going to loose the tooth! The doctor told me Mark was the best dentist he knew and by God he was right! I’ve never felt so relaxed going to the surgery and felt so welcome on every visit. My smile now is better than before the fall and I’ve only got Mark to thank for that. I remember looking at these testimonials thinking I hope he’s as good as they say and I am pleased to write that words are not enough to explain how Mark, Val and all the dental nurses are. You’ve definitely picked the right dentist.
Thank you everyone at the surgery. You’ve made this horrible fall a blessing in disguise. Many thanks.
–Bethan Whelpton.
“Dear Mark,
I would like to thank you very much for the excellent treatment and fantastic outcome with regard to the dental work which was recently completed. When I first transferred to your practice I was an extremely anxious and nervous patient who thought I would need to lose my teeth. However, thanks to your professional, calm, friendly and reassuring manner I no longer have any fear of the dentist. Thanks to your skill and expertise, my self confidence has risen dramatically.
As for the outcome: THE SMILE SAYS IT ALL! Once again, many thanks to you and your excellent staff. I am delighted with the results.”
– Name Withheld
“I came to see Mark Hill having heard friends and family speak so highly of him and his team. The service offered here is excellent, including aftercare and I will certainly recommend this practice to others. Everyone is friendly and they know how to make you feel at ease. I like the fact that Mark and his colleagues explain all the procedures… I was amazed that after only two visits I was cured of my lifelong fear of the dentist’s chair!
I have a greater awareness now of the ways in which my lifestyle impacts upon my dental health and I appreciate the long term focus of the care I receive here….I have confidence in Mark and his colleagues’ recommendations.
It’s well worth travelling from London, where I live, to visit the dentist here.”
– H. Thomas, London.
“My husband recently required an extremely lengthy session of involved dental surgery. His medical condition included several severe complications. The treatment provided by Mr Hill was excellent. His skillful surgical approach kept the dental procedures quite bearable for my husband and his care and compassion for my husband throughout the whole treatment was wonderful. Both my husband and I cannot speak too highly of Mr Hill’s standing both as a dental surgeon and a gentleman.”
– Mrs L. Cottle, Cardiff.
“Dear Mark,
I really can’t thank you enough for restoring my smile. I’m absolutely delighted with the outcome and have received many compliments! Your explanations at every stage of my treatment took away any nervousness I might have felt, making me feel completely at ease – a big thank you for that Mark.
Also I must thank your very kind and friendly staff, in particular Val, realizing my problems fitting in appointments, couldn’t have been more helpful. I’ll certainly recommend you Mark – my smile should do the trick!”
– Name Withheld
” To all the team at the practice,
Thank you for looking after me so well during my initial appointment with you…everyone was very professional, courteous and friendly. It was a very pleasant experience which exponentially increased my knowledge of my own dental healthcare. This knowledge could prove invaluable to me in the future as I now have a clear understanding of what is important in order to keep healthy, and ironically, keep out of the dentist chair.
Some of these comments may seem surprising to you but they come in light of what I am used to from my previous life long dental practice…a dental team on a schedule that is too tight to provide a rounded explanation of what they are doing and an abscence of any preventative care or advice.
I am actually looking forward to my next visit.”
– Mr C. Jordan, Newport.
”Dear Mark,
I would like to thank you again for the excellent service I received from you these last few weeks. Never again would I feel nervous to have fillings or new dentures. You immediately put me at ease and explained every detail to me. I am happy to say that my new dentures are a perfect fit and very comfortable.
Also a big thank you to your very friendly and courteous staff. There is a very warm atmosphere in your surgery and I would not hesitate to recommend you to any of my friends.”
– I. Kennedy, Cardiff.
“Mark,
I would like to thank you and your team for all the care and attention shown to me over the past few months. As someone who doesn’t really enjoy the ‘dentists chair’ I must compliment not only your standard of work but your skills with the dreaded needle are really second to none. I can honestly say I did not feel any of the many injections I required and am extremely happy to recommend your practice to all.”
– Mr D. Cole, Cardiff.
“Dear Mark,
I am so pleased that I choose your practice to have my dental treatment. I was so nervous and kept putting it off, but as soon as I stepped into the building I knew I had come to the right place, as the staff were so welcoming and friendly and Mark was fantastic. He put me at ease straight away and made sure I was happy with the treatment I was to have, and gave me plenty of options with no pressure at all. When I did have my treatment I felt relaxed and comfortable while Mark talked through it. I wished I had come years ago. My treatment is now completed and I am thrilled with the results. It has made such a difference, as I will now speak and smile without putting my hand over my mouth. It has done wonders for my confidence, so a big thank you Mark. I would recommend you to anyone. To anyone who is nervous about having dental treatment-don’t be. I would do it all over again tomorrow for the results I have now got. So a big thank you, Mark and your lovely friendly staff.”
Yours sincerely,
Name Withheld
“Dear Mark,
I write to express my appreciation of the excellent complex dental work which you have recently done for me. My teeth were ruined during the war when I was frequently sent to bed with more than one person’s chocolate ration! The memory of dentistry, even the best, in the 1940′s left a lifelong apprehension. Facing an extraction, three crowns and a new denture was initially more than a little overwhelming! Throughout the process there was minimum or no discomfort. For that thank you.
I am delighted with every aspect of the finished work. As I said at the last appointment, I am so impressed by how you married your multi-professional scientific skills with an artistic dimension. Thank you very much indeed. The new image makes me feel 20 years younger!”
sincerely,
Name Withheld
“Dear Mark,
I wanted to say thank you for restoring my faith in the dentistry industry. I came to you a few years ago and expressed my fear of using a dentist since my teens because of a very bad experience.
Your explanation at the beginning of my treatment soon gave back my confidence. A true testament to the quality of service that you and your friendly staff provide is proven by my continued use of your practice even though I now live in England.”
Mr S. Elliston, Cheltenham
It’s great to have an opportunity to pass on my thanks to Mark and his team for my recent dental treatment. Hopefully I may offer some reassurance to others considering a course of treatment. I damaged my teeth quite badly as a child and have had lots of dental treatment since, some of it rather unpleasant! I needed renewal of old crowns on my front upper teeth and Mark was recommended to me by a friend. Depsite my past experiences and reluctance with all things dental, I found I had great confidence in his care from the outset.
The whole process from beginning to end has been well organised and clearly explained. Whilst I’ll never be a fan of dental treatment, everything went very smoothly. Most importantly I can’t overstate how delighted I am with the result. I’m definitely smiling more and worrying less about photos! I work unpredictable shifts but Val and the team on reception were always fantastic at fitting in the scheduling of appointments around my work. On each visit I found the approach of everyone at the practice to be professional, friendly and caring.
Thank you again to everyone.
H.Jewitt, Cardiff.
